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I could blog every time about the products that BASE® offers and what an awesome benefit they can be to any business out there but, lets go off the beaten track for this blog.
Do you ever wonder what goes on here at BASE®? What we do all day?
Your first contact with our office will likely be with our receptionist. We want to make sure you speak to a live person not a recording! Our receptionist wears many hats, she answers the phones and directs your calls to the appropriate people, enters leads into our database, stuffs envelopes, and is willing to help out however possible. A few of the rest of us fill in when she is at lunch or out for the day and we all try hard to fill her shoes!
Benefit Specialists. Wow, what can I say about these folks? They can do it all! They qualify your business, explain the plan, and get your HRA set up. But, it doesn’t stop there. They also go over your documents with you to make sure you fully understand how the plan works. They talk with your tax preparers, accountants, or financial planners and educate them on how HRAs work. They attend tradeshows all over the United States to give out information on our products. They are available to answer any questions or concerns. Their knowledge of all aspects of an HRA is amazing!
Our Group Products department is a thriving part of our company. Just like our Benefit Specialists, this department will talk to you about what you want to achieve for your employee benefits, set up a plan to suit your specific needs and get your plan started. There are so many rules and regulations set on FSAs and HRAs for larger employers – these guys really know their stuff! This department is always doing a lot of research to make sure all of our clients with group products are kept in compliance.
I am going to make this a two-part blog because we have many behind the scene jobs I want to tell you about too! It takes a lot of teamwork; knowledge and good old fashion drive to make BASE® the great place it is. I’m looking forward to the next time I blog to tell you about the rest of our organization!
Don’t forget about the services we provide (you didn’t really think I would go without saying this, did you?), BASE® HRA, BASE® HRA+, BASE® 125 Cafeteria. Take a few minutes if you’re not enrolled with us, call to see if we can help. If you are enrolled – Good for you! You’ve taken the steps necessary to get a deduction you deserve!
Thanks for reading and don’t forget to stop back on November 13th for Part 2 of "Life at BASE®".
Laura Radebaugh
BASE Administration/Adjudication Specialist
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